View Larger Image	Michael Lopp Apress, Paperback, Published June 2007, 224 pages, ISBN 159059844X
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Read an excerpt: Chapter 1: Don't Be a Prick       Excerpt provided courtesy of Apress. Copyright © Apress, Inc. Written permission from the publisher is required for any use of this material.

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• Business : Management

• Apress

Managing Humans is a selection of the best essays from Michael Lopps web site, Rands In Repose. Drawing on Lopp's management experiences at Apple, Netscape, Symantec, and Borland, this book is full of stories based on companies in the Silicon Valley where people have been known to yell at each other. It is a place full of dysfunctional bright people who are in an incredible hurry to find the next big thing so they can strike it rich and then do it all over again. Among these people are managers, a strange breed of people who through a mystical organizational ritual have been given power over your future and your bank account. Whether you're an aspiring manager, a current manager, or just wondering what the heck a manager does all day, there is a story in this book that will speak to you.

You will learn:

• What to do when people start yelling at each other

• How to perform a diving save when the best engineer insists on resigning

• How to say "No" to the person who signs your paycheck

Among fans of Michael Lopp is the incomparable Joel Spolsky, cofounder and CEO of Fog Creek Software:

"What you're holding in your hands in by far the most brilliant book about managing software teams you're ever going to find".

This book is designed for managers and would-be managers staring at the role of a manager wondering why they would ever leave the safe world of bits and bites for the messy world of managing humans. The book covers handling conflict, managing wildly differing personality types, infusing innovation into insane product schedules, and figuring out how to build a lasting and useful engineering culture.

Table of Contents

About The Author
Acknowledgments
Preface
Part I The Management Quiver
Chapter 1 Don't Be A Prick
Chapter 2 Managers Are Not Evil
Chapter 3 The Monday Freakout
Chapter 4 Agenda Detection
Chapter 5 Mandate Dissection
Chapter 6 Information Starvation
Chapter 7 Subtlety, Subterfuge, And Silence
Chapter 8 Managementese
Chapter 9 Technicality
Chapter 10 Avoiding The Fez
Chapter 11 Your Resignation Checklist
Chapter 12 Saying No
Part II The Process Is The Product
Chapter 13 1.0
Chapter 14 Taking Time To Think
Chapter 15 The Soak
Chapter 16 Malcolm Events
Chapter 17 Capturing Context
Chapter 18 Status Reports 2.0
Chapter 19 Trickle Theory
Part III Versions Of You
Chapter 20 A Glimpse And A Hook
Chapter 21 Nailing The Phone Screen
Chapter 22 Ninety Days
Chapter 23 Bellwethers
Chapter 24 Nadd .
Chapter 25 A Nerd In A Cave
Chapter 26 Meeting Creatures
Chapter 27 Incrementalists And Completionists
Chapter 28 Organics And Mechanics
Chapter 29 Inwards, Outwards, And Holistics
Chapter 30 Free Electrons
Chapter 31 Rules For The Reorg
Chapter 32 Offshore Risk Factor
Chapter 33 Joe
Chapter 34 Secret Titles
Glossary
Index

About the Author

Michael Lopp is a veteran engineering manager who has never managed to escape the Silicon Valley. In over 15 years of software development, Michael has worked at a variety of innovative companies including Apple Computer, Netscape Communications, Symantec Corporation, Borland International, and a startup that slowly faded into nothingness.

In addition to his day job, Michael writes a popular technology and management weblog under the nom de plume "Rands", where he discusses his management ideas, worries about staying relevant, and wishes he had time to see more of the world. His weblog can be found at http://www.randsinrespose.com.

Michael lives in Northern California, never far from the ocean.

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