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Troubleshooting Cisco IP Telephony
Be the First to Write a Review and tell the world about this title!People who purchase this book frequently purchase: - Cisco QOS Exam Certification Guide, 2nd Edition (CCVP, IP Telephony 642-642 Self-Study); Wendell Odom, et al, $46.95, 37% Off!
- Configuring CallManager and Unity: A Step-by-Step Guide; David Bateman, $54.50, 22% Off!
- Cisco IP Telephony: Planning, Design, Implementation, Operation, and Optimization; Ramesh Kaza, et al, $57.95, 23% Off!
- Cisco CallManager Best Practices: A Cisco AVVID Solution; Salvatore Collora, et al, $54.50, 22% Off!
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Reveals the methodology you need to resolve complex problems in an IP telephony
network
- Master troubleshooting techniques and methodologies for all parts of a Cisco
IP Telephony solution-Cisco CallManager, IP phones, gateways, applications,
and more
- Learn how to investigate and resolve voice quality problems, including delayed
audio, choppy or garbled audio, static and noise, one-way or no-way audio,
and echo
- Read about the variety of trouble-shooting tools at your disposal and how
and when to use them based on the problem type
- Discover the potential causes of common problems and how to efficiently
troubleshoot them to resolution
- Learn how to identify and resolve gateway problems by breaking the components
into logical groups and following a methodical troubleshooting approach
- Use best practices recommendations to build a stronger IP telephony deployment
and avoid common mistakes
IP telephony represents the future of telecommunications: a converged data
and voice infrastructure boasting greater flexibility and more cost-effective
scalability than traditional telephony. The ability to troubleshoot an IP telephony
environment and the underlying network infrastructure is vitally important,
just as it is in any complex system.
Troubleshooting Cisco IP Telephony teaches the troubleshooting skills
necessary to identify and resolve problems in an IP telephony solution. This
book provides comprehensive coverage of all parts of a Cisco IP Telephony (CIPT)
solution, including CallManager, IP phones, gateways, analog devices, database
and directory replication, call routing, voice mail, applications, network infrastructure,
and more. You'll learn how to read trace files, determine when to turn on tracing
and Cisco IOS Software voice debugging, and how to troubleshoot voice quality
issues.
Troubleshooting Cisco IP Telephony shows you how to break down problems
to find the root cause. Descriptions of each part of the CIPT solution help
you understand the functionality of each part of the solution and how each part
interacts with other parts of the solution. You'll then learn what steps to
take and tools to use to identify and resolve the cause of the problem.
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