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Workflow Modeling: Tools for Process Improvement and Application Development
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In todays fiercely competitive marketplace, it is of vital importance
that work flows through an organization as efficiently as possible in order
to achieve long-term success. This new hands-on book teaches business and technical
professionals how to build visual models that illustrate the current workflow
process, and show where improvement and development can take place.
It provides proven techniques for identifying, modeling, and
redesigning business processes, and shows how to make the transition into defining
system requirements with Use Case Scenarios. This unique resource brings the
two distinct disciplines of management and information technology together to
help managers and analysts maintain a competitive edge. The book features real-world
examples, clear summaries, project checklists, and other aids, making it a practical
on-the-job guide for everyday use.
Table
of Contents
1. Why We Had to Write this Book
2. A Brief History of Process
3. The Approach in a Nutshell
4. Just What Are Processes Anyway?
5. Establish the Process Boundaries
6. Conducting the Initial Assessment
7. Considering the Environment
8. Workflow Process Modeling
9. Managing Detail
10. Questions and Details
11. Techniques for Modeling the As-Is Process
12. Difficulties with As-Is Process
13. Completing the As-Is Process
14. Characterizing and Designing the To-Be Process
15. Data Modeling
16. Use Case Scenario Analysis
Afterword
Index
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