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Peopleware: Productive Projects and Teams, 2nd Edition
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Tom DeMarco, Timothy Lister
Dorset House Publishing Company, Paperback, 2nd edition, Published February 1999, 245 pages, ISBN 0932633439
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Two of the computer industry's best-selling authors and lecturers return with a new edition of the software management book that started a revolution.

With humor and wisdom drawn from years of management and consulting experience, DeMarco and Lister demonstrate that the major issues of software development are human, not technical—and that managers ignore them at their peril.

Now, with a new Preface and eight new chapters—expanding the original edition by one third—the authors enlarge upon their previous ideas and add fresh insights, examples, and anecdotes.

Discover dozens of helpful tips on

  • putting more quality into a product
  • loosening up formal methodologies
  • fighting corporate entropy
  • making it acceptable to be uninterruptible

Peopleware shows you how to cultivate teams that are healthy and productive. The answers aren't easy—just incredibly successful.

Reviews

"DeMarco and Lister are very well known for their classic, Peopleware, which should be mandatory reading for software managers, project managers, product marketing managers—in fact, anyone involved in the decision-making process for funding software projects."
—Beth Benoit
The Rational Edge

"The best software/management book I have ever read. Being a new project manager, some aspects of the book were a real eye-opener and others were just common sense, but I was so glad to read them to give me confidence that what I was doing was right. There are also some great examples of how not to manage a project, things I have seen far too often from managers."
—Simon Fry,
Project Manager, Tenix Defence

"This book was one of the most influential books I've ever read. The best way to describe it would be as an Anti-Dilbert Manifesto. Ever wonder why everybody at Microsoft gets their own office, with walls and a door that shuts? It's in there. Why do managers give so much leeway to their teams to get things done? That's in there too. Why are there so many jelled SWAT teams at Microsoft that are remarkably productive? Mainly because Bill Gates has built a company full of managers who read Peopleware. I can't recommend this book highly enough. It is the one thing every software manager needs to read... not just once, but once a year."
—Joel Spolsky,
Founder, Fog Creek Software
Joel on Software

"This classic must-have book exposes fallacies of software management folklore. Tom and Tim explain how productivity and teamwork really happen. Peopleware is an enjoyable read, written with a balance of wisdom and humor."
—Eileen and Wayne Strider,
Software Testing and Quality Engineering

"If you hire people for their brains, you can't treat them like modular components and expect an able, creative crew to emerge. That's the basic message in Peopleware. . . . fun to read because the authors illustrate their analyses and solutions with war stories drawn from their consulting experience. But this well-researched book is also persuasive because its advice is backed up by firm scholarship."
—PC World

". . . the authors buttress their assertions with empirical data collected from studies involving some 900 programmers and analysts. . . . All of the chapters contain insights and novel approaches that will make readers and managers look at important issues from a new vantage point. . . . Its messages are important, and the book deserves a place on the shelf of every software manager and every software management consultant."
—T. Capers Jones
CASE Outlook

"Lister and [DeMarco] savagely destroy a sizeable chunk of received wisdom, using by turns well-picked example, epigramatic darts, careful reasoning and even data. . . . even if you disagree with what DeMarco and Lister say, you will enjoy how they say it, and you will go away thinking. Get the book and read it. Then give it to your manager. Or, if you dare, your subordinates."
—Alan Campbell
Computing, London

Table of Contents

MANAGING THE HUMAN RESOURCE

Somewhere Today, a Project Is Failing
Make a Cheeseburger, Sell a Cheeseburger
Quality—If Time Permits
Laetrile

THE OFFICE ENVIRONMENT

The Furniture Police
"You Never Get Anything Done Around Here Between 9 and 5"
Saving Money on Space
Bring Back the Door
Taking Umbrella Steps

THE RIGHT PEOPLE

Hiring a Juggler
Happy to Be Here
The Self-Healing System

GROWING PRODUCTIVE TEAMS

Teamicide
A Spaghetti Dinner
Open Kimono
Chemistry for Team Formation

IT'S SUPPOSED TO BE FUN TO WORK HERE

Free Electrons
Holgar Dansk

Introducing Part VI: Son of Peopleware


CHAPTER 27 Teamicide Revisited

Those Damn Posters and Plaques
Overtime: An Unanticipated Side Effect

CHAPTER 28 Competition

Consider an Analogy
Does it Matter? The Importance of Coaching
Teamicide Re-revisited
Mixing Metaphors

CHAPTER 29 Process Improvement Programs

A Short History
The Paradox of Process Improvement Programs
It's About the Benefit, Stupid
A New Indoor/Outdoor World Record
Process Improvement: Is It Turning Us to the Dark Side?
The Great Process Improvement Contradiction

CHAPTER 30 Making Change Possible

And Now, a Few Words From Another Famous Systems Consultant. . .
That's a Swell Idea, Boss. I'll Get Right On It.
Safety First

CHAPTER 31 Human Capital

How About People?
So Who Cares?
Assessing the Investment in Human Capital
What Is the Ramp-Up Time for an Experienced Worker?
Playing Up to Wall Street

CHAPTER 32 Organizational Learning

Experience and Learning
Redesign Example
The Key Question About Organizational Learning
The Management Team
Danger in the White Space

CHAPTER 33 The Ultimate Management Sin Is . . .

For Instance
Status Meetings Are About Status
Early Overstaffing
Fragmentation Again
Respecting Your Investment

CHAPTER 34 The Making of Community

Digression on Corporate Politics
Why It Matters
Pulling Off the Magic

About the Authors

TOM DeMARCO is a principal of the Atlantic Systems Guild, a computer systems think tank with offices in the U.S. and Great Britain. He was the winner of the 1986 Warnier Prize for "lifetime contribution to the field of computing."

His most recent work is an expanded, second edition of the classic Peopleware: Productive Projects and Teams. In the summer of 1997, Dorset House published his award-winning The Deadline: A Novel About Project Management. It is the story of a veteran software manager who bets his life on a delivery date.

Mr. DeMarco's book of essays, published in 1995, is entitled Why Does Software Cost So Much? (And Other Puzzles of the Information Age), also from Dorset House. His prior works include more than one hundred articles and papers about management and the system development process. In 1990, he served with Tim Lister as co-editors of Software State-of-the-Art: Selected Papers (with Timothy Lister)

Mr. DeMarco's career began at Bell Telephone Laboratories where he served as part of the now-legendary ESS-1 project. In later years, he managed real-time projects for La CEGOS Informatique in France, and was responsible for distributed on-line banking systems installed in Sweden, Holland, France and Finland. He has lectured and consulted throughout the Americas, Europe, Africa, Australia and the Far East.

Mr. DeMarco has a BSEE degree from Cornell University, an M.S. from Columbia University and a diplome from the University of Paris at the Sorbonne. In his spare time, he is an Emergency Medical Technician, certified by his home state and by the National Registry of EMTs, and a founding member of The Penobscot Compact, a business-education partnership operating under the auspices of the Maine State Aspirations Program. He makes his home in Camden, Maine.

TIMOTHY LISTER is a principal of the Atlantic Systems Guild and author of two best-selling Dorset House books (the new second edition of Peopleware: Productive Projects and Teams and Software State-of-the-Art: Selected Papers, with Tom DeMarco) and a ground-breaking training video (Productive Teams: A Video, with Tom DeMarco).

Based in Manhattan, Tim divides his time between consulting, teaching, and writing, mostly in the area of risk management for software organizations and projects. Lister also negotiates software disputes for the American Arbitration Association and participates on the Airlie Council of the DoD's Software Program Manager's Network.


Customer Reviews

Customer Reviews: 1     Average Customer Rating:

Nov 24, 2004     Gary from Roanoke, Virginia, USA
On everybody's list of Software Development Classics
This book is a well-known classic and a companion to every frustrated software engineer and manager. From failed projects to disfunctional teams to corporate policies that prevent sucesss, DeMarco has seen it all, and he has a way of making sense of the corporate madness. His well-researched examples show how the basic problems in the IT world are about people, their needs, and their insecurities.

If you are ready to improve your IT working environment, you will find the guidance and inspiration you need in this book.



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