View Larger Image	Mike Harwood, Drew Bird Que, Paperback, 2nd Bk&CD edition, Published June 2005, 836 pages, ISBN 0789732556
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• Certification : Network+

• Que

Attention Network+ Candidates: Stop spending valuable study time sorting through confusing study aids. Network + Exam Prep 2 is the ultimate self-study guide for the Network + exam. Featuring exercises, self-assessments, study strategies, exam tips and notes, this comprehensive guide will help you understand the concepts behind the exam objectives and score better on the test. You will also receive a CD that includes over 100 practice test questions and the Cram Sheet tear card for last-minute test review. Network + Exam Prep 2 is the smarter, more efficient way to get certified.

Table of Contents

Introduction

    How This Book Helps You

    Network Hardware and Software Requirements

    Advice on Taking the Exam

Study and Exam Preparation Tips

    Learning As a Process

    Study Tips

      Study Strategies

      Pretesting Yourself

    Exam Prep Tips

      More Exam Prep Tips

      Tips for During the Exam Session

I. EXAM PREPARATION.

1: Introduction to Networking

    Introduction

    What Is a Network?

      The Functions of a Network

    Peer-to-Peer Versus Client/Server Networks

      The Peer-to-Peer Networking Model

      The Client/Server Networking Model

      Distributed and Centralized Computing

    LANs, WANs, MANs, and PANs

      LANs

      WANs

      MANs

      PANs

    LAN Topologies

      Physical and Logical Topologies

      The Bus Topology

      The Star Topology

      The Ring Topology

      Mesh Topology

      Wireless Topologies

    The IEEE and Networking Standards

      Characteristics Specified in the IEEE 802 Standards

      The IEEE 802 Standards

    Introduction to Wireless Networks

      Establishing Communications Between Wireless Devices

      Spread Spectrum Technology

      Frequency-Hopping Spread Spectrum (FHSS) Technology

      Direct-Sequence Spread Spectrum (DSSS) Technology

      Infrared Wireless Networking

      Bluetooth

      Factors Affecting Wireless Signals

      Wireless Antennas

      Antenna Ratings

      Antenna Coverage

    Chapter Summary

    Key Terms

    Apply Your Knowledge

      Exercises

      Exam Questions

      Answers to Exam Questions

      Suggested Readings and Resources

2: Cabling Standards, Media, and Connectors

    Introduction

    Features and Characteristics of Ethernet 802.3 Standards

      10Base2

      10BaseT

      10BaseFL

      Fast Ethernet

      Gigabit Ethernet: 1000BaseX

      10 Gigabit Ethernet

    Media Connectors

      RJ Connectors

      F-Type Connectors

      Fiber Connectors

      IEEE 1394 (FireWire)

      Universal Serial Bus (USB)

    Networking Media

      Media Interference

      Transmission Speed

      Media Length

      Installation and Repair

    Baseband Versus Broadband Signaling

      Baseband

      Broadband

    Simplex, Half-Duplex, and Full-Duplex

    Common Network Cable

      Cable Media

      Cable Summary

    Chapter  Summary

    Apply Your Knowledge

      Exercises

      Exam Questions

      Answers to Exam Questions

    Suggested Readings and Resources

3: Networking Components and Devices

    Introduction

    Hubs

    Switches

      Switching Methods

    Working with Hubs and Switches

      Hub and Switch Ports

      Cables Connecting Hubs and Switches

      Hub and Switch Indicator Lights

      Rack-Mount, Stackable, and Freestanding Devices

      Managed Hubs and Switches

    Bridges

      Bridge Implementation Considerations

      Types of Bridges

    Routers

      Routable Protocols and Routing Protocols

      Dedicated Hardware Versus Server-Based Routers

    Gateways

    CSUs/DSUs

    Modems

      Modem Connection Speeds

    Network Interface Cards (NICs)

      Types of Network Interfaces

      Installing Network Cards

    ISDN Terminal Adapters

    Wireless Access Point (WAP)

    Transceivers

    Firewalls

      Network Devices Summary

    Identifying MAC Addresses

    Chapter Summary

      Key Terms

    Apply Your Knowledge

      Exercises

      Exam Questions

      Answers to Exam Questions

      Suggested Readings and Resources

4: The OSI Model

    Introduction

    Why Do We Need a Network Model?

    OSI Reference Model 101

      Layer 1: The Physical Layer

      Layer 2: The Data-Link Layer

      Layer 3: The Network Layer

      Layer 4: The Transport Layer

      Layer 5: The Session Layer

      Layer 6: The Presentation Layer

      Layer 7: The Application Layer

      OSI Model Summary

    The Layers at Which Devices Operate

      Hubs

      Switches

      Bridges

      Routers

      NICs

      Wireless Access Points (WAPs)

      Summary of the Layers at Which Devices Operate

    Chapter Summary

      Key Terms

    Apply Your Knowledge

      Exercises

      Exam Questions

      Answers to Exam Questions

      Suggested Readings and Resources

5: Overview of Network Protocols

    Introduction

    Introduction to Protocols

      The Function of Protocols

      Mapping Protocols to the OSI Model

    Internetwork Packet Exchange/Sequenced Packet Exchange (IPX/SPX)

      The IPX/SPX Protocol Suite

      IPX Addressing

      Mapping IPX/SPX to the OSI Model

      IPX/SPX Interoperability

      IPX/SPX Naming

    NetBEUI

      Mapping NetBEUI to the OSI Model

      NetBEUI Addressing

    AppleTalk/AppleTalk over IP (Internet Protocol)

      AppleTalk Addressing

      Mapping AppleTalk to the OSI Model

      AppleTalk Interoperability

      AppleTalk Routing

      AppleTalk Naming

    Transmission Control Protocol/Internet Protocol (TCP/IP)

      A Brief History of TCP/IP

      The TCP/IP Protocol Suite

      TCP/IP Standards

      TCP/IP Addressing

      TCP/IP Interoperability

      TCP/IP Naming

      TCP/IP Routing Protocols

      Mapping TCP/IP to the OSI Model

    Protocol Overview and Comparison

    Chapter Summary

      Key Terms

    Apply Your Knowledge

      Exercises

      Exam Questions

      Answers to Exam Questions

      Suggested Readings and Resources

6: Working with TCP/IP

    Introduction

    IP Addressing

      General IP Addressing Principles

      IPv4

      Subnet Mask Assignment

      Broadcast Addresses and "This Network"

      Classless Interdomain Routing (CIDR)

      IPv6

      Default Gateways

    IP Address Classes

      Subnet Masks

    Understanding Subnetting

      Reasons to Subnet

    Public and Private IP Address Schemes

      Private Address Ranges

      Practical Uses of Public and Private IP Addressing

    Assigning IP Addresses

      Static Addressing

      Dynamic Addressing

      BOOT Protocol (BOOTP)

      APIPA

    Common TCP/IP Protocols

      Internet Protocol (IP)

      Transmission Control Protocol (TCP)

      User Datagram Protocol (UDP)

      File Transfer Protocol (FTP)

      Secure File Transfer Protocol (SFTP)

      Trivial File Transfer Protocol (TFTP)

      Simple Mail Transfer Protocol (SMTP)

      Hypertext Transfer Protocol (HTTP)

      Hypertext Transfer Protocol Secure (HTTPS)

      Post Office Protocol Version 3/Internet Message Access Protocol Version 4 (POP3/IMAP4)

      Telnet

      Secure Shell (SSH)

      Internet Control Message Protocol (ICMP)

      Address Resolution Protocol (ARP)/Reverse Address Resolution Protocol (RARP)

      Network Time Protocol (NTP)

      Network News Transfer Protocol (NNTP)

      Secure Copy Protocol (SCP)

      Lightweight Directory Access Protocol (LDAP)

      Internet Group Management Protocol (IGMP)

      Line Printer Remote (LPR)

    TCP/UDP Ports

    Identifying Common TCP/IP Port Numbers

    TCP/IP-Based Network Services

      Domain Name System (DNS)

      Internet Connection Sharing (ICS)

      Windows Internet Name Service (WINS)

      Simple Network Management Protocol (SNMP)

      Network File System (NFS)

      Zero Configuration (Zeroconf)

      Server Message Block (SMB)

      Apple File Protocol (AFP)

      Line Printer Daemon (LPD)

    Chapter Summary

      Key Terms

    Apply Your Knowledge

      Exercises

      Exam Questions

      Answers to Exam Questions

      Suggested Readings and Resources

7: WAN and Internet Access Technologies

    Introduction

    Introduction to Wide Area Networking

      Public Networks

      Private Networks

      Switching Methods

      Packet Switching

      Circuit Switching

      Message Switching

    WAN Technologies

      Dial-up Modem Connections

      Integrated Services Digital Network (ISDN)

      T-carrier Lines

      Fiber Distributed Data Interface (FDDI)

      X.25

      SONET/Ocx Levels

      Asynchronous Transfer Mode (ATM) and Frame Relay

      xDSL Internet Access

      Cable Internet Access

      Cable Versus DSL

      Satellite Internet Access

      Wireless Internet Access

      POTS Internet Access

    Chapter Summary

      Key Terms

    Apply Your Knowledge

      Exercises

      Exam Questions

      Answers to Exam Questions

      Suggested Readings and Resources

8: Remote Access and Security Protocols

    Introduction

    Remote Access Protocols and Services

      Remote Access Service (RAS)

      Point-to-Point Protocol (PPP)

      Serial Line Internet Protocol (SLIP)

      Point-to-Point Protocol over Ethernet (PPPoE)

      Point-to-Point Tunneling Protocol (PPTP)

      Virtual Private Networks (VPN)

      Remote Desktop Protocol (RDP)

    Security Protocols

      IPSec

      Layer Two Tunneling Protocol (L2TP)

      Secure Sockets Layer (SSL)

    Securing Wireless Networks

      Wired Equivalent Privacy (WEP)

      Wi-Fi Protected Access (WPA)

      802.1x

    Authentication Protocols

      Extensible Authentication Protocol (EAP)

      Password Authentication Protocol (PAP)

      Remote Authentication Dial-In User Service (RADIUS)

      Kerberos

    Chapter Summary

      Key Terms

    Apply Your Knowledge

      Exercises

      Exam Questions

      Answers to Exam Questions

      Suggested Readings and Resources

9: Network Operating Systems and Clients

    Introduction

    Introduction to Network Operating Systems

      Choosing a Network Operating System

      Which Network Operating System Is Best?

    Unix/Linux

      System Requirements

      Unix/Linux File Systems

      Monitoring and Performance Tools

      Managing Linux Disk Drives

      Linux User Management Basics

      Verifying Linux Network Settings

      Linux Authentication

      Linux File and Print Services

      Linux Application Support

      Linux Security

    Mac OS X Server

      Mac OS Basics

      Mac OS X File Systems and File and Print Services

      Mac OS X Security

    Novell NetWare

      NetWare System Requirements

      NetWare File Systems

      NetWare Performance-Monitoring Tools

      NetWare User Administration

      NetWare Server Configuration

      Viewing and Testing NetWare Network Configuration

      NetWare Authentication

      NetWare File and Print Services

      NetWare Application Support

      NetWare Security

      NetWare Summary

    Windows 2000 and Windows Server 2003

      Microsoft Active Directory

      Windows Server System Requirements

      Windows Server File Systems

      Windows Server Performance Monitoring Tools

      Viewing Network Configurations and Testing Connectivity

      Managing Windows Server Storage

      Windows Server User Management Basics

      Windows Server Authentication

      Windows Server File and Print Services

      Windows Server Application Support

      Windows Server Security

      Windows Summary

      AppleShare IP

    Operating System Interoperability

      Using Windows with NetWare

      Using Windows and Linux/Unix Servers

      Using NetWare and Linux Servers

    Network Operating System Client Support

      Windows Server Client Support

      NetWare Server Client Support

      Linux Client Support

    Chapter Summary

      Key Terms

    Apply Your Knowledge

      Exercises

      Exam Questions

      Answers to Exam Questions

      Suggested Readings and Resources

10: Configuring Network Connectivity

    Introduction

    Configuring Client Connectivity

      Configuring Client Physical Connections

      Connecting to Network Media

      Configuring Protocol Settings

      Reviewing Network Connectivity

    Networking Tools

    Selecting the Appropriate Tool for Wiring

      Wire Crimpers

      Punchdown Tools

      Tone Generators

      Media Testers

      Hardware Loopback Connectors

      Wireless Detection

    Configuring Remote Connectivity

      Physical Connections

      Protocols

      Software

      Dial-up Access

      Security

    Chapter Summary

      Key Terms

    Apply Your Knowledge

      Exercises

      Exam Questions

      Answers to Exam Question

      Suggested Readings and Resources

11: Securing the Network

    Introduction

    Threats to Security

      Security Responsibilities of a Network Administrator

    Physical and Logical Security

      Physical Security

      Logical Security

      Auditing

    Firewalls

      The Purpose and Function of a Firewall

      Demilitarized Zones

    Proxy Services

      Caching Proxy Servers

      Using a Proxy Server

    Understanding How Security Affects a Network

      Port Blocking/Filtering

      Authentication

      Encryption

    Intranets and Extranets

      Intranets

      Extranets

    Chapter Summary

      Key Terms

    Apply Your knowledge

      Exercises

      Exam Questions

      Answers to Exam Questions

      Suggested Readings and Resources

12: VLANs, Antivirus, Fault Tolerance, and Disaster Recovery

    Introduction

    VLANs

      VLAN Membership

    Viruses, Virus Solutions, and Malicious Software

      Trojans, Worms, Spyware, and Hoaxes

      Protecting Computers from Viruses

    Understanding Fault Tolerance

      RAID

      Other Fault-Tolerance Measures

    Disaster Recovery

      Backup Methods

      A Comparison of Backup Methods

      Backup Rotation Schedules

      Backup Best Practices

      Offsite Storage

    Hot and Cold Spares

      Hot Spare and Hot Swapping

      Cold Spare and Cold Swapping

      Hot, Warm, and Cold Sites

    Chapter Summary

      Key Terms

    Apply Your Knowledge

      Exercise

      Exam Questions

      Answers to Exam Questions

      Suggested Readings and Resources

13: Troubleshooting Tools and Utilities

    Introduction

    Troubleshooting Tools

      The ping Utility

      The Trace Route Utility (Tracert/traceroute)

      The arp Utility

      The netstat Utility

      The nbtstat Utility

      The ipconfig and ifconfig Utilities

      The winipcfg Utility

      DNS Diagnostic Tools (nslookup/dig)

      The route Utility

    Using Diagnostic Utilities

      ping

      The tracert Command

      The traceroute Command

      The arp Command

      The netstat Command

      The nbtstat Command

      The ipconfig Command

      The ifconfig Command

      The winipcfg Command

      The Nslookup/dig Commands

    Chapter Summary

      Key Terms

    Apply Your Knowledge

      Exercises

      Exam Questions

      Answers to Exam Questions

      Suggested Readings and Resources

14: Troubleshooting Network Connectivity

    Introduction

    Interpreting Visual Indicators

      LEDs on Networking Devices

      LEDs on NICs and Other Devices

    Troubleshooting Remote Connectivity

      Troubleshooting Physical Connectivity

      Calling Technical Support

      Troubleshooting Authentication Failure

      Troubleshooting Protocol Configuration Problems

    Troubleshooting a Small Office/Home Office Router

    Troubleshooting Client Connectivity Errors

      Protocol Errors

      Authentication

      Permissions Errors

      Physical Connectivity Errors

    Troubleshooting Checklists

      Troubleshooting Cable Problems

      Troubleshooting Network Connectivity

      Troubleshooting Network Printing

      Troubleshooting Data Access

      Troubleshooting NICs

    Adding, Modifying, or Removing Network Services

      Adding, Modifying, or Removing DHCP

      Adding, Modifying, or Removing DNS

      Adding, Modifying, or Removing WINS

    Chapter Summary

      Key Terms

    Apply Your Knowledge

      Exercises

      Exam Questions

      Answers to Exam Questions

    Suggested Readings and Resources

15: Troubleshooting Procedures and Best Practices

    Introduction

    Troubleshooting Basics

      Troubleshooting Servers and Workstations

      General Troubleshooting Considerations

    The Art of Troubleshooting

      Identify the Symptoms and Potential Causes

      Identifying the Affected Area

      Establishing What Has Changed

      Selecting the Most Probable Cause of the Problem

      Implement an Action Plan and Solution, Including Potential Effects

      Testing the Results

      Identify the Results and Effects of the Solution

      Documenting the Solution

    Troubleshooting Topology Errors

      Bus Network Errors

      Star Network Errors

      Ring Network Errors

      Mesh Network Errors

    Troubleshooting Wired and Wireless Infrastructure-Related Problems

      Troubleshooting Wiring

      Troubleshooting Infrastructure Hardware

      Troubleshooting Wireless Connections

    Chapter Summary

      Key Terms

    Apply Your Knowledge

      Exercises

      Exam Questions

      Answers to Exam Questions

      Suggested Readings and Resources

II. FINAL REVIEW.

Fast Facts

    1.0-Media and Topologies

      Network Types and Physical and Logical Topologies

      Standards and Access Methods

      Media Considerations and Limitations

      Dialog Modes

      Wireless

      Network Media

      IEEE Ethernet Networking Standards

      Network Devices

    2.0-Protocols and Standards

      OSI Model

      TCP/IP Addressing

      Public Versus Private Networks

      WAN Technologies

      Remote Access and Security Protocols

    3.0-Network Implementation

      Backups

      VLANs

      Client Connectivity

      Security: Physical, Logical, Passwords, and Firewalls

      Proxy Servers

    Intranets and Extranets

      Port Blocking

    4.0-Network Support

      TCP/IP Utilities

      Media Tools and LEDs

      Troubleshooting Steps

Practice Exam

    Answers to Exam Questions

III. APPENDICES.

Appendix A: What's on the CD-ROM

    Multiple Test Modes

      Study Mode

      Certification Mode

      Custom Mode

      Missed Question Mode

      Non-Duplicate Mode

    Random Questions and Order of Answers

    Detailed Explanations of Correct and Incorrect Answers

    Attention to Exam Objectives

    Installing the CD

      Creating a Shortcut to the MeasureUp Practice Tests

    Technical Support

Glossary

Index

About the Author

Mike Harwood (MCSE, A+, Network+, Server+, Linux+) is the manager of a multisite network and co-author of numerous computer books. When he's not working, Mike entertains his two daughters, Paige and Breanna, with stories of magical lands where networks configure themselves and users are always friendly.

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