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Ambient Findability
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Peter Morville
O'Reilly Media, Paperback, Published September 2005, 188 pages, ISBN 0596007655
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Chapter 1: Lost and Found

     

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How do you find your way in an age of information overload? How can you filter streams of complex information to pull out only what you want? Why does it matter how information is structured when Google seems to magically bring up the right answer to your questions? What does it mean to be "findable" in this day and age?

This eye-opening new book examines the convergence of information and connectivity. Written by Peter Morville, author of the groundbreaking Information Architecture for the World Wide Web, the book defines our current age as a state of unlimited findability. In other words, anyone can find anything at any time. Complete navigability

Morville discusses the Internet, GIS, and other network technologies that are coming together to make unlimited findability possible. He explores how the melding of these innovations impacts society, since Web access is now a standard requirement for successful people and businesses. But before he does that, Morville looks back at the history of wayfinding and human evolution, suggesting that our fear of being lost has driven us to create maps, charts, and now, the mobile Internet.

The book's central thesis is that information literacy, information architecture, and usability are all critical components of this new world order. Hand in hand with that is the contention that only by planning and designing the best possible software, devices, and Internet, will we be able to maintain this connectivity in the future. Morville's book is highlighted with full color illustrations and rich examples that bring his prose to life.

Ambient Findability doesn't preach or pretend to know all the answers. Instead, it presents research, stories, and examples in support of its novel ideas. Are we truly at a critical point in our evolution where the quality of our digital networks will dictate how we behave as a species? Is findability indeed the primary key to a successful global marketplace in the 21st century and beyond. Peter Morville takes you on a thought-provoking tour of these memes and more -- ideas that will not only fascinate but will stir your creativity in practical ways that you can apply to your work immediately.


Table of Contents

Preface

1. Lost and Found
     Definition
     Information Literacy
     Business Value
     Paradise Lost

2. A Brief History of Wayfinding
     All Creatures Great and Small
     Human Wayfinding in Natural Habitats
     Maps and Charts
     The Built Environment
     Wayfinding in the Noosphere
     The Web
     The Baldwin Effect

3. Information Interaction
     Defining Information
     Information Retrieval
     Language and Representation
     The People Problem
     Information Interaction

4. Intertwingled
     Everyware
     Wayfinding 2.0
     Findable Objects
     Imports
     Exports
     Convergence
     Asylum

5. Push and Pull
     Marketing
     Design
     Findability Hacks
     Personalization
     Ebb and Flow

6. The Sociosemantic Web
     Us and Them
     The Social Life of Metadata
     Documents
     A Walk in the Park

7. Inspired Decisions
     Bounded Irrationality
     Informed Decisions
     Network Culture
     The Body Politic
     Information Overload
     Graffiti Theory
     Sources of Inspiration
     Ambient Findability

Index


About the Author

Peter Morville is president of Semantic Studios, an information architecture, user experience, and findability consultancy. For over a decade, he has advised such clients as AT&T, IBM, Microsoft, Harvard Business School, Internet2, Procter & Gamble, Vanguard, and Yahoo. Peter is best known as a founding father of information architecture, having co-authored the field's best-selling book, Information Architecture for the World Wide Web. Peter serves on the faculty at the University of Michigan's School of Information and on the advisory board of the Information Architecture Institute. He delivers keynotes and seminars at international events, and his work has been featured in major publications including Business Week, The Economist, Fortune, and The Wall Street Journal. You can contact Peter Morville by email (morville@semanticstudios.com). You can also find him offline at 42.2 N 83.4 W or online at semanticstudios.com and findability.org.




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