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Network Troubleshooting Tools
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Joseph D. Sloan
O'Reilly Media, Paperback, Published August 2001, 346 pages, ISBN 059600186X
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Over the years, thousands of tools have been developed for debugging TCP/IP networks. They range from very specialized tools that do one particular task, to generalized suites that do just about everything except replace bad Ethernet cables. Even better, many of them are absolutely free. There's only one problem: who has time to track them all down, sort through them for the best ones for a particular purpose, or figure out how to use them?

Network Troubleshooting Tools does the work for you--by describing the best of the freely available tools for debugging and troubleshooting. You can start with a lesser-known version of ping that diagnoses connectivity problems, or take on a much more comprehensive program like MRTG for graphing traffic through network interfaces. There's tkined for mapping and automatically monitoring networks, and Ethereal for capturing packets and debugging low-level problems.

This book isn't just about the tools available for troubleshooting common network problems. It also outlines a systematic approach to network troubleshooting: how to document your network so you know how it behaves under normal conditions, and how to think about problems when they arise, so you can solve them more effectively.

The topics covered in this book include:

  • Understanding your network
  • Connectivity testing
  • Evaluating the path between two network nodes
  • Tools for capturing packets
  • Tools for network discovery and mapping
  • Tools for working with SNMP
  • Performance monitoring
  • Testing application layer protocols
  • Software sources

If you're involved with network operations, this book will save you time, money, and needless experimentation.

Table of Contents

Preface

1. Network Management and Troubleshooting
     General Approaches to Troubleshooting
     Need for Troubleshooting Tools
     Troubleshooting and Management

2. Host Configurations
     Utilities
     System Configuration Files
     Microsoft Windows

3. Connectivity Testing
     Cabling
     Testing Adapters
     Software Testing with ping
     Microsoft Windows

4. Path Characteristics
     Path Discovery with traceroute
     Path Performance
     Microsoft Windows

5. Packet Capture
     Traffic Capture Tools
     Access to Traffic
     Capturing Data
     tcpdump
     Analysis Tools
     Packet Analyzers
     Dark Side of Packet Capture
     Microsoft Windows

6. Device Discovery and Mapping
     Troubleshooting Versus Management
     Device Discovery
     Device Identification
     Scripts
     Mapping or Diagramming
     Politics and Security
     Microsoft Windows

7. Device Monitoring with SNMP
     Overview of SNMP
     SNMP-Based Management Tools
     Non-SNMP Approaches
     Microsoft Windows

8. Performance Measurement Tools
     What, When, and Where
     Host-Monitoring Tools
     Point-Monitoring Tools
     Network-Monitoring Tools
     RMON
     Microsoft Windows

9. Testing Connectivity Protocols
     Packet Injection Tools
     Network Emulators and Simulators
     Microsoft Windows

10. Application-Level Tools
     Application-Protocols Tools
     Microsoft Windows

11. Miscellaneous Tools
     Communications Tools
     Log Files and Auditing
     NTP
     Security Tools
     Microsoft Windows

12. Troubleshooting Strategies
     Generic Troubleshooting
     Task-Specific Troubleshooting

A. Software Sources

B. Resources and References

Index

 




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