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Prioritizing Web Usability View Larger Image | Jakob Nielsen
New Riders Publishing, Paperback, Published April 2006, 275 pages, ISBN 0321350316 | List Price: $50.00
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Read an excerpt:
Chapter 1: Introduction: Nothing to Hide
Excerpt provided courtesy of Peachpit Press. Copyright © Pearson Education, Peachpit Press. Written permission from the publisher is required for any use of this material.
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In 2000, Jakob Nielsen, the world's leading expert on Web usability,
published a book that changed how people think about the Web -- Designing
Web Usability (New Riders). Many applauded. A few jeered. But everyone listened.
The best-selling usability guru is back and has revisited his classic guide,
joined forces with Web usability consultant Hoa Loranger, and created
an updated companion book that covers the essential changes to the Web and usability
today. Prioritizing Web Usability is the guide for anyone who wants to
take their Web site(s) to next level and make usability a priority! Through
the authors' wisdom, experience, and hundreds of real-world user tests and contemporary
Web site critiques, you'll learn about site design, user experience and usability
testing, navigation and search capabilities, old guidelines and prioritizing
usability issues, page design and layout, content design, and more!
Table of Contents
Preface
Focus of book
Prioritizing usability issues
Chapter 1: Introduction
Study overview
Thinking aloud
Number of users
25 Web sites
Web wide tasks
Examples of site tasks
Chapter 2: Characterizing the Web User Experience
Say how much people use search, and defer details to later chapter
Differences between low and high experience users
Maybe have a section on different age groups
Chapter 3: Revisiting old guidelines
Chapter 4: Prioritizing Usability Issues
Pie Charts and Rating Scale
Chapter 5: Search
Chapter 6: IA, Navigation, Link Design, Categories
What Works, What Doesn't
Chapter 7: Readability
Chapter 8: Content
Before and After examples
Chapter 9: Product information
Top e-commerce guidelines
Chapter 10: Page design, layout, and graphics
Chapter 11: Simplicity vs. Complexity
About the Authors
Jakob Nielsen is a principal of the Nielsen Norman Group and has been
called "the world's leading expert on Web usability" by U.S. News
and World Report. His Alertbox column has been published on the Internet since
1995 (www.useit.com). A previous Sun Microsystems Distinguished Engineer, Nielsen
is the author of numerous books, including the worldwide best-seller Designing
Web Usability (New Riders, 2000).
Hoa Loranger is a User Experience Specialist at Nielsen Norman Group.
Loranger consults with well-known companies in various industries including
finance, customer support, and entertainment. She conducts international usability
research worldwide and gives keynote presentations and tutorials on a variety
of Web usability topics. She has also co-authored numerous reports on topics
ranging from teenagers' use of the Web to the design of Flash-based applications.
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