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Voice Over IP Crash Course
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Steven Shepard
McGraw-Hill, Paperback, Published June 2005, 386 pages, ISBN 0072262419
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Recent advances in VoIP (Voice over IP) technology have made it the solution of choice for voice service because of its low cost and increased reliability. Voice Over IP Crash Course offers practical technology coverage, while discussing the business, strategic and competitive implications of VoIP deployment in corporations. The book also covers the challenges faced by service providers as they evolve to an IP infrastructure while continuing to operate the PSTN.

Table of Contents

Part I: Introduction

Chapter 1: The PSTN
Chapter 2: The Challenge of QoS.
Chapter 3: Enterprise Service Models
Chapter 4: Voice Digitization Techniques
Chapter 5: The So-Called “Legacy PSTN.”

Part II: Evolution

Chapter 6: The Evolution to VoIP
Chapter 7: The Economic Promise of Converged Network Architectures
Chapter 8: High-level Issues and Trends
Chapter 9: Changes in the Enterprise Model that Make VoIP Desirable
Chapter 10: IP and Wireless

Part III: IP Protocols

Chapter 11: Overview of TCP/IP and Related Protocols
Chapter 12: Switching vs. Routing and Layer 2/Layer 3 Conundrum
Chapter 13: VoIP Standards

Part IV: VoIP Networks

Chapter 14: IP Protocols vs. PSTN
Chapter 15: Network Components
Chapter 16: Interworking between SS7 and IP-based Protocols

Appendix A: VoIP Products and Manufacturer Strategies for Success.

Glossary
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